Built for Retail & e-Commerce
Built for Retail & e-Commerce
Fewer abandons. Faster resolutions. Higher LTV.
Fewer abandons. Faster resolutions. Higher LTV.
AI agents that answer product questions, handle post-purchase requests, and keep customers coming back.
AI agents that answer product questions, handle post-purchase requests, and keep customers coming back.
Launch in days, not months. Measure in conversions, not hype.
Launch in days, not months. Measure in conversions, not hype.
The Difference AI Makes
From missed sales to smarter conversations
See how AI-powered voice and chat agents turn abandoned carts, long queues, and outdated chatbots into higher conversions and happier customers.
The Difference AI Makes
From missed sales to smarter conversations
See how AI-powered voice and chat agents turn abandoned carts, long queues, and outdated chatbots into higher conversions and happier customers.
The Difference AI Makes
From missed sales to smarter conversations
See how AI-powered voice and chat agents turn abandoned carts, long queues, and outdated chatbots into higher conversions and happier customers.
THE BUSINESS PROBLEM
PDP questions go unanswered → carts stall and abandon.
Peak hours & after-hours push shoppers to voicemail or slow chat.
Legacy chatbots aren’t smart enough. Scripted, clunky, and miss context compared to today’s AI chat agents.
“Where’s my order?” floods support and buries real issues.
Returns/exchanges create back-and-forth and ticket noise.
Upsell/cross-sell is inconsistent across channels and staff.
Hiring, training, and staffing phones/chat doesn’t scale with promos or seasonality.
THE OUTCOME
More conversions with instant answers on product, fit, and compatibility.
Lower abandonment via guided checkout and proactive nudges.
Deflected tickets for status/returns so humans handle true exceptions.
Higher AOV & LTV with tailored bundles and timely re-engagement.
Faster resolutions (refunds, order updates, exchanges) across your systems.
Consistent brand tone and policy-correct responses, 24/7.
THE BUSINESS PROBLEM
PDP questions go unanswered → carts stall and abandon.
Peak hours & after-hours push shoppers to voicemail or slow chat.
Legacy chatbots aren’t smart enough. Scripted, clunky, and miss context compared to today’s AI chat agents.
“Where’s my order?” floods support and buries real issues.
Returns/exchanges create back-and-forth and ticket noise.
Upsell/cross-sell is inconsistent across channels and staff.
Hiring, training, and staffing phones/chat doesn’t scale with promos or seasonality.
THE OUTCOME
More conversions with instant answers on product, fit, and compatibility.
Lower abandonment via guided checkout and proactive nudges.
Deflected tickets for status/returns so humans handle true exceptions.
Higher AOV & LTV with tailored bundles and timely re-engagement.
Faster resolutions (refunds, order updates, exchanges) across your systems.
Consistent brand tone and policy-correct responses, 24/7.
THE BUSINESS PROBLEM
PDP questions go unanswered → carts stall and abandon.
Peak hours & after-hours push shoppers to voicemail or slow chat.
Legacy chatbots aren’t smart enough. Scripted, clunky, and miss context compared to today’s AI chat agents.
“Where’s my order?” floods support and buries real issues.
Returns/exchanges create back-and-forth and ticket noise.
Upsell/cross-sell is inconsistent across channels and staff.
Hiring, training, and staffing phones/chat doesn’t scale with promos or seasonality.
THE OUTCOME
More conversions with instant answers on product, fit, and compatibility.
Lower abandonment via guided checkout and proactive nudges.
Deflected tickets for status/returns so humans handle true exceptions.
Higher AOV & LTV with tailored bundles and timely re-engagement.
Faster resolutions (refunds, order updates, exchanges) across your systems.
Consistent brand tone and policy-correct responses, 24/7.
Done-For-You
WHAT WE IMPLEMENT
We don’t just add AI. We design agents that speak your brand language, solve real problems, and deliver measurable results.
Done-For-You
WHAT WE IMPLEMENT
We don’t just add AI. We design agents that speak your brand language, solve real problems, and deliver measurable results.
Done-For-You
WHAT WE IMPLEMENT
We don’t just add AI. We design agents that speak your brand language, solve real problems, and deliver measurable results.
On-Site Shopping Concierge (voice/chat)
Answers PDP questions, compares products, suggests bundles, guides checkout.
On-Site Shopping Concierge (voice/chat)
Answers PDP questions, compares products, suggests bundles, guides checkout.
On-Site Shopping Concierge (voice/chat)
Answers PDP questions, compares products, suggests bundles, guides checkout.
Post-Purchase Care (WISMO, returns, changes)
Live order status & ETA, address/delivery window changes (policy-aware), create RMAs.
Post-Purchase Care (WISMO, returns, changes)
Live order status & ETA, address/delivery window changes (policy-aware), create RMAs.
Post-Purchase Care (WISMO, returns, changes)
Actionable suggestions from your data, without digging into spreadsheets .
After-Hours & Overflow Triage
Route by intent (sales vs support), capture clean tickets, escalate VIPs fast.
After-Hours & Overflow Triage
Route by intent (sales vs support), capture clean tickets, escalate VIPs fast.
After-Hours & Overflow Triage
Route by intent (sales vs support), capture clean tickets, escalate VIPs fast.
In-Store QR “Ask an Expert”
Shoppers scan a shelf QR to get instant product help and stock info.
In-Store QR “Ask an Expert”
Shoppers scan a shelf QR to get instant product help and stock info.
In-Store QR “Ask an Expert”
Shoppers scan a shelf QR to get instant product help and stock info.
Imagine your store answering customers instantly 24/7.
Imagine your store answering customers instantly 24/7.
Imagine your store answering customers instantly 24/7.
We’ll show you how AI agents can guide buyers, resolve issues, and recover sales automatically.
We’ll show you how AI agents can guide buyers, resolve issues, and recover sales automatically.
Who Gets the Biggest Wins
WHO WE’RE BEST FOR
Our AI voice and chat agents are built for growing retail and e-commerce brands that want to increase conversions, reduce support load, and deliver 24/7 premium customer experiences without extra headcount.
Who Gets the Biggest Wins
WHO WE’RE BEST FOR
Our AI voice and chat agents are built for growing retail and e-commerce brands that want to increase conversions, reduce support load, and deliver 24/7 premium customer experiences without extra headcount.
Who Gets the Biggest Wins
WHO WE’RE BEST FOR
Our AI voice and chat agents are built for growing retail and e-commerce brands that want to increase conversions, reduce support load, and deliver 24/7 premium customer experiences without extra headcount.
DTC Brands
Turn browsers into buyers.
Guide shoppers in real time, answer PDP questions instantly, and recover stalled carts before they’re abandoned.
DTC Brands
Turn browsers into buyers.
Guide shoppers in real time, answer PDP questions instantly, and recover stalled carts before they’re abandoned.
Real-Time Tracking
Turn browsers into buyers.
Guide shoppers in real time, answer PDP questions instantly, and recover stalled carts before they’re abandoned.
Multi-Store Retailers
Consistent service across every location.
Provide always-on customer support, even after hours, and maintain a unified experience across all stores and channels.
Multi-Store Retailers
Consistent service across every location.
Provide always-on customer support, even after hours, and maintain a unified experience across all stores and channels.
Multi-Store Retailers
Consistent service across every location.
Provide always-on customer support, even after hours, and maintain a unified experience across all stores and channels.
High-Volume E-Commerce Stores
Handle order spikes effortlessly.
Deflect repetitive “Where’s my order?” requests, manage seasonal peaks, and keep SLAs under control during promotions.
High-Volume E-Commerce Stores
Handle order spikes effortlessly.
Deflect repetitive “Where’s my order?” requests, manage seasonal peaks, and keep SLAs under control during promotions.
High-Volume E-Commerce Stores
Handle order spikes effortlessly.
Deflect repetitive “Where’s my order?” requests, manage seasonal peaks, and keep SLAs under control during promotions.
Subscription & LTV-Focused Teams
Grow retention, not just transactions.
Use proactive reminders, smart upsells, and personalized follow-ups to boost average order value and repeat purchases.
Subscription & LTV-Focused Teams
Grow retention, not just transactions.
Use proactive reminders, smart upsells, and personalized follow-ups to boost average order value and repeat purchases.
Subscription & LTV-Focused Teams
Grow retention, not just transactions.
Keep your analytics safe with advanced security and strong encryption.
Operations & Support Teams
Free your staff from repetitive work.
Automate order status, returns, and FAQs so your team can focus on the complex requests that actually need a human touch.
Operations & Support Teams
Free your staff from repetitive work.
Automate order status, returns, and FAQs so your team can focus on the complex requests that actually need a human touch.
Operations & Support Teams
Free your staff from repetitive work.
Automate order status, returns, and FAQs so your team can focus on the complex requests that actually need a human touch.
Global or Multilingual Stores
Serve every shopper, everywhere.
Deliver human-like experiences in multiple languages and time zones with AI agents that never sleep.
Global or Multilingual Stores
Serve every shopper, everywhere.
Deliver human-like experiences in multiple languages and time zones with AI agents that never sleep.
Global or Multilingual Stores
Serve every shopper, everywhere.
Deliver human-like experiences in multiple languages and time zones with AI agents that never sleep.
Built for Growth, Not Gimmicks
WHY GELUSTUDIO
Our AI systems are engineered for real business impact. Higher conversions, lower costs, and smoother operations, all without adding headcount.
Built for Growth, Not Gimmicks
WHY GELUSTUDIO
Our AI systems are engineered for real business impact. Higher conversions, lower costs, and smoother operations, all without adding headcount.
Built for Growth, Not Gimmicks
WHY GELUSTUDIO
Our AI systems are engineered for real business impact. Higher conversions, lower costs, and smoother operations, all without adding headcount.
Outcome-First Approach
Built for results, not novelty.
We focus on real business metrics: conversion, AOV, deflection, and customer satisfaction, not hype or buzzwords.
Outcome-First Approach
Built for results, not novelty.
We focus on real business metrics: conversion, AOV, deflection, and customer satisfaction, not hype or buzzwords.
Outcome-First Approach
Built for results, not novelty.
We focus on real business metrics: conversion, AOV, deflection, and customer satisfaction, not hype or buzzwords.
Fully Done-for-You
No setup headaches.
We handle scripts, flows, integrations, guardrails, and ongoing optimization so you don’t have to.
Fully Done-for-You
No setup headaches.
We handle scripts, flows, integrations, guardrails, and ongoing optimization so you don’t have to.
Fully Done-for-You
No setup headaches.
We handle scripts, flows, integrations, guardrails, and ongoing optimization so you don’t have to.
Scalable by Design
Ready for peaks and promos.
Your system grows effortlessly with seasonal demand, no need to hire or retrain staff.
Scalable by Design
Ready for peaks and promos.
Your system grows effortlessly with seasonal demand, no need to hire or retrain staff.
Scalable by Design
Ready for peaks and promos.
Your system grows effortlessly with seasonal demand, no need to hire or retrain staff.
Compliance & Privacy First
GDPR built in from day one.
Granular data controls, encryption, and retention policies protect your customers and your brand.
Compliance & Privacy First
GDPR built in from day one.
Granular data controls, encryption, and retention policies protect your customers and your brand.
Compliance & Privacy First
GDPR built in from day one.
Granular data controls, encryption, and retention policies protect your customers and your brand.
Compliance & Privacy First
GDPR built in from day one.
Granular data controls, encryption, and retention policies protect your customers and your brand.
Data Ownership Guaranteed
Your data stays yours.
We ensure your information isn’t used for public model training or third-party datasets.
Data Ownership Guaranteed
Your data stays yours.
We ensure your information isn’t used for public model training or third-party datasets.
Data Ownership Guaranteed
Your data stays yours.
We ensure your information isn’t used for public model training or third-party datasets.
Continuous Optimization
Always learning, always improving.
We track performance, analyze calls and chats, and keep refining the agent for better conversions and customer experiences over time.
Continuous Optimization
Always learning, always improving.
We track performance, analyze calls and chats, and keep refining the agent for better conversions and customer experiences over time.
Continuous Optimization
Always learning, always improving.
We track performance, analyze calls and chats, and keep refining the agent for better conversions and customer experiences over time.
How It Works
FROM PLAN TO LIVE IN DAYS, NOT MONTHS
We handle every step, from mapping your customer journeys to connecting your tools and optimizing performance, so your AI agents deliver results fast.
How It Works
FROM PLAN TO LIVE IN DAYS, NOT MONTHS
We handle every step, from mapping your customer journeys to connecting your tools and optimizing performance, so your AI agents deliver results fast.
How It Works
FROM PLAN TO LIVE IN DAYS, NOT MONTHS
We handle every step, from mapping your customer journeys to connecting your tools and optimizing performance, so your AI agents deliver results fast.
Map the buyer & support journeys
Map the buyer & support journeys
We turn your PDP FAQs, policies, and post-purchase workflows into clear agent flows with success metrics.
We turn your PDP FAQs, policies, and post-purchase workflows into clear agent flows with success metrics.
Connect your tools
Connect your tools
Your e-commerce platform, order/fulfillment, helpdesk, CRM, and comms (voice, chat, SMS).
Your e-commerce platform, order/fulfillment, helpdesk, CRM, and comms (voice, chat, SMS).
Launch & tune
Launch & tune
Go live in days. We monitor conversions, deflection, answer/transfer rates, and sentiment, then keep tuning prompts, rules, and handoffs.
Go live in days. We monitor conversions, deflection, answer/transfer rates, and sentiment, then keep tuning prompts, rules, and handoffs.
Integrations
Integrations
Integrations
Connect your existing tools seamlessly.
Connect your existing tools seamlessly.
We integrate directly with your e-commerce, helpdesk, CRM, and fulfillment systems to ensure smooth operations and zero workflow disruption.
We integrate directly with your e-commerce, helpdesk, CRM, and fulfillment systems to ensure smooth operations and zero workflow disruption.
ServiceNow
make
n8n
Zapier
Shopify
Stripe
Zendesk
Zoho
Groq Cloud
Asana
Pipedrive
Together AI
Cloudflare Workers
Monday.com
Samba Nova Cloud
Jotform
Salesforce
Airtable
Supabase
Livekit Agents
Mailchimp
Hubspot
Twilio
Telnyx
Cal.com
Docusign
Calendly
Slack
Amazon Connect
Plivo
Vonage
SIP Trunking
ServiceNow
make
n8n
Zapier
Shopify
Stripe
Zendesk
Zoho
Groq Cloud
Asana
Pipedrive
Together AI
Cloudflare Workers
Monday.com
Samba Nova Cloud
Jotform
Salesforce
Airtable
Supabase
Livekit Agents
Mailchimp
Hubspot
Twilio
Telnyx
Cal.com
Docusign
Calendly
Slack
Amazon Connect
Plivo
Vonage
SIP Trunking
FAQ's
FAQ's
FAQ's
Everything you need to know before getting started.
Everything you need to know before getting started.
Quick answers to common questions about setup, performance, and data security, so you know exactly what to expect.
Quick answers to common questions about setup, performance, and data security, so you know exactly what to expect.
Will it sound human?
Yes! Natural pacing, interruptions, memory, and clarifying questions. It escalates gracefully when needed.
Can we keep our numbers and routing?
Can it work with our catalog and policies?
How are refunds/returns handled?
Is our data safe?
How fast is setup?
Which languages are supported?
Will it sound human?
Yes! Natural pacing, interruptions, memory, and clarifying questions. It escalates gracefully when needed.
Can we keep our numbers and routing?
Can it work with our catalog and policies?
How are refunds/returns handled?
Is our data safe?
How fast is setup?
Which languages are supported?
Will it sound human?
Yes! Natural pacing, interruptions, memory, and clarifying questions. It escalates gracefully when needed.
Can we keep our numbers and routing?
Can it work with our catalog and policies?
How are refunds/returns handled?
Is our data safe?
How fast is setup?
Which languages are supported?
Ready to create a better buying experience?
Let’s turn missed opportunities into measurable growth with AI agents built for retail and e-commerce.
Ready to create a better buying experience?
Let’s turn missed opportunities into measurable growth with AI agents built for retail and e-commerce.
Ready to create a better buying experience?
Let’s turn missed opportunities into measurable growth with AI agents built for retail and e-commerce.